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Out of Hours

What do when we are closed

If you have an emergency when we are closed, please call 01771 624001 - your call will be diverted to VetsNow Aberdeen, where your information will be triaged by a fully trained call handler.

Sometimes the staff are able to give advice on phone. However if your pet needs to be examined you will have to take your pet to the surgery – this means someone needs to drive, or you might need to call a taxi (see below), or organise a friend to help. We recommend that you identify a local taxi prior to an emergency situation. Out of hours fees are more expensive than normal, the vet on call will provide an indication of costs involved (see below), prior to arranging an appointment. As normal, payment is due at time of treatment.

You can find out more about their service here:

Vets Now is the pet equivalent of an accident and emergency service, dedicated to providing pets with access to a vet out of hours. It’s all they do.

Based at Ardene House, Skene Road, Aberdeen, AB15 8PJ, their vets and vet nurses are specially trained to deal with pet emergencies.  Because they don’t work during the day, they’ll be up and ready to see your pet at the time you need them.

So, if you’re worried about your pet don’t hesitate to give them a call, and they’ll advise what you should do next.

At Mintlaw Vets we know your pets are part of your family and our priority is, and always will be, to ensure they have access to the very best care, no matter what the time of day or night. That’s why we’re proud to partner with Vets Now. We believe our partnership offers you and your pet the very best level of care, day and night.

We would remind you that Vets Now is a pet emergency service. For routine cases such as vaccinations and topical treatments, please call us as you would normally, during our daytime opening hours.

Should your pet not need seen urgently, the surgery is open from 8.30am Monday-Saturday, and 9am on Sunday. There is a short surgery on Sunday mornings for urgent cases which cannot wait until Monday. This is by appointment only - you must call on Sunday for an appointment. Non-urgent cases are not being seen on a Sunday.

Vets Now Aberdeen is based at:

Vets Now Emergency Ltd, Skene Rd, Aberdeen AB15 8PJ

Phone: 01224397078

Taxis services available around Mintlaw Vets


Peterhead 01779 434343

Ellon 01358 800800

Mintlaw 01771 590590

01779 591000 / 07828185491 mobile

01779 473030

All are available 24 hours on numbers above, and happy to transport pets.

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